Human-Centred Education


Turning lived experience into learning.

Stories from patients and care providers offer a window into healthcare from different seats at the same table—and a starting point for practical learning.

For healthcare learners and teams

Our facilitated workshops use stories and reflection to explore how everyday interactions affect care. Topics include trauma-informed communication, consent, agency, touch, and the relationships that help people feel safe.

The focus is practical: how can these principles be woven into care without adding another task to an already demanding workload?

LANGUAGE · CONSENT · AGENCY · TOUCH

Our three principles:

  • Front-load safety

  • Use micro-moments, not extra minutes

  • Build the relationship before you need it

HCHM's educational work focuses on relational practice and the lived experience of healthcare. It is not clinical training in the assessment, diagnosis or treatment of psychological trauma.


Featured workshop

Trauma-Informed Approach to Working with the Body

Body-based care happens in dental chairs, physiotherapy and massage appointments, yoga classes, and medical examinations or procedures. In these settings, what someone communicates through their body can be easy to miss—or misinterpret.

This interactive workshop explores how to notice signs of comfort or discomfort without assuming what they mean, and how to respond with curiosity, choice, and respect.

Together, we’ll explore:

  • How changes in body language, movement, or stillness might invite a gentle check-in

  • How our own posture, pace, and proximity can shape an interaction

  • Ways to pause, ask what someone needs, and offer choice when something doesn’t seem comfortable.

This session is for people whose work involves body-based care across healthcare, personal care, and movement settings. It is facilitated by Jennifer Metzlar, founder of the Human Centered Healthcare Movement.

Contact / Next steps

Interested in bringing this work to your learners or team?

Tell us a little about your setting, and what you’d like to explore.